Sales Condition | Order procedure | Payments | Right of withdrawal

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ORDER PROCEDURE AND CONCLUSION OF THE CONTRACT

The Customer can choose the Products available within the assortment proposed by the site shop.maoconcept.com. Once identified the products:

- Using the Add to cart button, these are added to a virtual cart called Cart,

- By Checkout from the cart the seller will receive the order proposal,

Data entry: At this stage, the Customer will have the opportunity to view quantities, final prices, contact details and any other relevant information, and to enter personal and credit card information necessary to complete the purchase,

- The customer is required to send the complete order in its entirety. The order does not bind the Seller until the latter sends a confirmation by e-mail,

- The Order confirmation will contain the summary of the purchased Products, the relative prices, the delivery date and the general and particular conditions applicable to the Order itself.

The sending of the Order request is in any case valid as prior acceptance by the Customer of even a partial delivery of the Order, limited to the Products available within the ordered ones. Obviously, no sum will be charged for the unavailable Products and in the event that such unavailability emerges after payment, the Seller will promptly pay the excess amounts paid by the Customer, unless the Product is subsequently available in the warehouse and the Customer prefers to opt for a deferred delivery of the same. 

The Seller reserves the right, at its own discretion, to refuse the execution of certain orders, in particular (but not limited to) in case of previous outstanding invoices and unpaid invoices. In case of non-acceptance of the Order, for any reason, the Seller guarantees the timely communication to the Customer (in any case within 30 days from the Order) by the appropriate means.

Products and their availability

The Products that can be purchased and/or ordered are those displayed on the Site, available at the time of the Order.

 The Seller also reserves the right to change, delete or add Products displayed on the Site at its sole discretion.

 

 The Seller cannot be held responsible for the temporary or definitive unavailability of one or more Products. In case the Order cannot be executed due to the unavailability of one or more Products, the Seller will inform the Customer in writing within 30 days.

Prices and charges to be paid by the Buyer

 The prices applicable for the Products ordered are those resulting on the Site on the date of transmission of the Order and are to be considered VAT included. Any promotional offers relating to the Products displayed will be appropriately highlighted on the Site.

The payment of any customs duties, taxes, duties and border charges will be the exclusive responsibility of the purchaser. If the calculation of customs duties, taxes, duties and border charges cannot be made at the time of purchase, the relevant payment will in any case remain the responsibility of the Customer. The Seller, therefore, cannot be held responsible for the non-delivery of the purchased Product, if the same is due to the non-payment of customs duties, taxes, duties and border charges.

 Shipping costs are not included, however, which will be those indicated on the Site at the time of placing the Order and which will vary according to the place of shipment, the weight/size of the package, as well as the size of the Order.

 Any promotions relating to delivery costs will be highlighted on the Site from time to time. 

 

 In case of deliveries outside the national territory, the Customer will be subject to compliance with the laws and regulations in force in the country of shipment and possibly also to the payment of additional customs clearance costs entirely at his expense and of which, given the diversity of national regulations, it is not always possible to know in advance the measure.

 For this purpose, the Customer must contact the competent Customs Office. However, this is without prejudice to the provisions of art. 4 "Prices and charges to be paid by the buyer".