Product care

WHO TO CONTACT

Maoconcept assists you in after-sales for products purchased in stores, authorized boutiques and on the www.moaconcept.com website.

To request assistance, you can contact:
• In the shop where the product was purchased
• To our Customer service if the purchase is made on our online store

PHONE
Customer Service is available from Monday to Friday, from 9:00 to 18:00 | +39 055 6461788

EMAIL ADDRESS
You can contact Customer Service by email, by clicking on " Send us an email " and entering your details, your contact details and your request.

MATERIALS USED AND CARE

Our shoes are made of leather and canvas with suede and mesh finishes, with top quality materials, which have passed stress tests with special machinery. Moaconcept uses eco-friendly materials with the aim of reducing the environmental impact.
We recommend that you clean your sneakers with a soft, dry cloth or with a soft bristle brush. You can also use a damp cloth gently on the skin. 

What to avoid doing

In order not to damage your sneakers, avoid cleaning them with aggressive soaps and abrasive sponges or brushes.