WHO TO TURN TO 

Maoconcept assists you with after-sales service for products purchased in stores, authorized boutiques and on the website www.moaconcept.com.

To request assistance, please contact us:

- In the shop where the product was purchased 

- To our Customer service

TELEPHONE

Customer Service is available from Monday to Friday, from 9:00 to 18:00 | +39 055 6461788

EMAIL ADDRESS 

You can contact our Customer Service by email by clicking on "Send us an email" and entering your details, contact details and request.


MATERIALS USED AND CARE

Our shoes are made of leather and canvas with suede and mesh finishes, using top quality materials that have passed stress tests with special machinery.

Moaconcept uses eco-friendly materials with the aim of reducing environmental impact.

We recommend cleaning the trainers with a soft, dry cloth or a brush with soft bristles. You can also use a damp cloth gently on the leather. 

What to avoid

To avoid ruining your trainers, avoid cleaning them with aggressive soaps and sponges or abrasive brushes.